At AAMCO, we are committed to quality work & customer service. Our expert technicians will get you back on the road quickly & safely. We specialize in transmission repair and total car care. Trust AAMCO to service all your auto repair needs including brakes, clutches, radiators, electrical, factory scheduled maintenance, check engine light, A/C and more!
Great people and great service! They were incredibly honest and upfront with us.
I tried out AAMCO a little over a year ago for an old truck, and they completed a free estimate for me. The problems were more than I could handle at the time, so I sat on them. Yesterday, I took it back and they did a full check again for free (which they didn't need to do, but was much appreciated). I'm taking the time to do this review because I received the call later that day that essentially the same things were needed for roughly the same price, but he then told me he didn't feel comfortable doing it because he noticed the transmission (about a $2800 fix) was soon to come on a 2003 Ford Ranger with 200,000 miles. I was fully ready and committed to doing the work on my car, but his honesty saved me from an already expensive fix and a later more expensive fix on a truck not worth that value. I'm still newer to this area and it took me a long time to find a truly honest mechanic back in Michigan. I know I wasn't able to get my truck resolved in this instance, but I truly appreciate the honesty provided that saved me a tremendous amount of money and hassle. So, short-term they didn't make money; but long-term they have my business which will make them much more and I will be much happier with the outcome. Thank you for the honesty! A quick aside: In my line of work (medical field), I know people get upset if the outcome is not always as they hoped. Understandable. I would just encourage people to read the reviews and determine if those leaving both positive and negative comments are worth the star rating they provide. I read 2 negative reviews before going here, and both did not deter me because their description sounded like the mechanics gave their best possible assessment of the situation, and possibly got it wrong. It happens. But neither sounded like there was malicious intent. I have no association with AAMCO other than living in the same city, but it bothers me when people go the full 1-star for something that was just a mechanics opinion of an assessment (the same as a 5-star that sounds like the owner's mother wrote it). Like in my professional world, I just look for people who seem qualified and are showing good effort. I think the gentleman I worked with here did both in my case.
Robert and Enrique were both very honest and knowledgable. I went in feeling like I was going to be pressured, but instead I was welcomed with great information and free diagnostic. Robert very kindly showed me a display transmission to show me how it works and what could've gone wrong with mine. It was very cool to see the insides of a transmission. Unfortunately, I did end up using another mechanic, but only because I found a rare deal on a pre-owned transmission from a family member, otherwise I would've definitely used them. I highly recommend this location and talking with Robert and/or Enrique about your transmission needs. The location is in a very convenient location, literally right next to the 2 freeway on-ramp. The location was clean and organized. Parking was easy.
Aamco has great customer service! My Jeep needed a new transmission...very honest and the price was fair!