AAMCO Glendale, CA
1444 E Colorado St, Glendale, CA 91205
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1444 E Colorado St, Glendale, CA 91205
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At AAMCO, we are committed to quality work & customer service. Our expert technicians will get you back on the road quickly & safely. We specialize in transmission repair and total car care. Trust AAMCO to service all your auto repair needs including brakes, clutches, radiators, electrical, factory scheduled maintenance, check engine light, A/C and more!
I tried out AAMCO a little over a year ago for an old truck, and they completed a free estimate for me. The problems were more than I could handle at the time, so I sat on them. Yesterday, I took it back and they did a full check again for free (which they didn't need to do, but was much appreciated). I'm taking the time to do this review because I received the call later that day that essentially the same things were needed for roughly the same price, but he then told me he didn't feel comfortable doing it because he noticed the transmission (about a $2800 fix) was soon to come on a 2003 Ford Ranger with 200,000 miles. I was fully ready and committed to doing the work on my car, but his honesty saved me from an already expensive fix and a later more expensive fix on a truck not worth that value. I'm still newer to this area and it took me a long time to find a truly honest mechanic back in Michigan. I know I wasn't able to get my truck resolved in this instance, but I truly appreciate the honesty provided that saved me a tremendous amount of money and hassle. So, short-term they didn't make money; but long-term they have my business which will make them much more and I will be much happier with the outcome. Thank you for the honesty! A quick aside: In my line of work (medical field), I know people get upset if the outcome is not always as they hoped. Understandable. I would just encourage people to read the reviews and determine if those leaving both positive and negative comments are worth the star rating they provide. I read 2 negative reviews before going here, and both did not deter me because their description sounded like the mechanics gave their best possible assessment of the situation, and possibly got it wrong. It happens. But neither sounded like there was malicious intent. I have no association with AAMCO other than living in the same city, but it bothers me when people go the full 1-star for something that was just a mechanics opinion of an assessment (the same as a 5-star that sounds like the owner's mother wrote it). Like in my professional world, I just look for people who seem qualified and are showing good effort. I think the gentleman I worked with here did both in my case.
Robert has taken care of our family cars for years. I trust him and appreciate how he goes out of his way for us each and every time! His whole crew does solid work and is kind & honest...which means so much to me. Can't say enough good things.
Robert was up front with me. He called me each time before he did anything. They were able to get the parts and did good job fixing my car.
If I could give more than 5 stars I would. I called AAMCO on Colorado Blvd. the day that my A/C stopped working (this heat is no joke). I had first called 2 other places that were recommended to me and those calls didn't go well and really I just didn't feel right. I was desperate so I began to google--I then found AAMCO on google and saw it had great reviews, so I gave it a shot. Enrique answered my call and when I asked if they worked on A/C he let me know they did and proceeded to ask me questions about my issue with the A/C--none of the other shops did that. He not only was quick to ask questions to see what my issue was but assured me they would look into it and do anything they could to help me. This was HUGE for me. I felt at ease and confident that they would do all that they said they could. I dropped of my vehicle and sure enough they found the issue and called me to let me know what the issue was. He explained all the information so well so that I would understand (I know know nothing about cars) and let me make the decision as to what I wanted done. Of course I had him do the job. Not only did he do all that, but my car had another issue that they went ahead and took care of for no extra charge (with my approval of course). I was shocked and completely amazed, and truly blessed. I have never experienced this before with any mechanic. Finding a trustworthy mechanic or automotive shop is not easy, but I found the right place with the right people. From now on this is the place I will take my vehicles for all work needed.They are trustworthy, work hard, do great work, and have great customer service. I have also referred people to this location and to Enrique. AAMCO and their team are a true treasure in our city of Glendale. Get your vehicles in!
